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GENERAL
INFORMATION
GUARANTEE
Your satisfaction is our top priority. Every Well Beings
Aromatherapy Products item is carefully crafted to meet your highest
expectations. If you are not completely satisfied with the product
you ordered, for any reason, return the item within 30 days from the
date of receipt, and we will promptly replace it or refund or credit the
merchandise price.
SALES TAX
All orders are shipped from TAX FREE, New Hampshire.
ORDERING
Orders may be placed online through our secure server or offline via
postal mail.
ONLINE ORDERING:
We accept the following forms of payment when ordering online:
MasterCard, VISA and PayPal. To place an online order, make your item
selections using our online catalog and secure shopping cart. When you
have made all of your item selections, click on "Place
Order" from within the online catalog. When presented with
"Select Preferred Method of Ordering", click on "Go to
Secure Server". Complete the necessary fields and follow
the easy to follow on-screen instructions. Please note your
order number.
OFFLINE ORDERING:
We accept the following forms of payment when ordering offline:
Check, Money Order, MasterCard and VISA. To place an offline
order make your item selections using our online catalog and shopping
cart. When you have made all of your item selections, click on
"Place Order" from within the online catalog. When
presented with "Select Preferred Method of Ordering", enter
your email address and "click" on "Display Order
Form". Follow the easy to follow onscreen instructions to
print your order form. After you have printed your order form,
complete the payment and shipping information and mail the order to us
along with your payment or credit card information. Please note
your order number.
ORDER INFORMATION &
CUSTOMER SERVICE
For inquiries about an order you have already placed, please contact
customer service via email at info@wellbeingsonline.com
or write to us at: Well Beings Aromatherapy Products, P.O. Box
236, Colebrook, NH 03576. We'll gladly help you. Please refer to
your order number for all order inquiries.
SHIPPING & DELIVERY
We ship orders via United States Postal Service. We make every
effort to ship your order quickly. Normal shipping time is 2 - 5
business days. You will be notified if any item can not be
shipped within two weeks and given the option to cancel your
order. Items ordered together are not necessarily shipped
together. We ship to USA (including APO and FPO addresses) and Canadian destinations only.
SHIPPING CHARGES
The shopping
cart will advise you of shipping charges prior to finalizing your order.
Shipping charge calculations are based upon our best estimate of actual
shipping costs.
CREDIT CARD ORDERS
We accept MasterCard ,VISA and PayPal. PayPal users may use
MasterCard, Visa, American Express or Discover. Items will not be charged to
your account until they are ready to ship. (Note: PayPal
will apply charges to your account at the time your order is placed.)
CHECKS
Returned checks are subject to a $30.00 processing fee.
SECURE SHOPPING CART
The shopping cart is utilized for both online and offline
ordering. We make finding the right item easy - look at the
shopping cart screen for grouped choices like, "Bath and
Shower", "Foot Care", or "Skin Care" OR
use the search engine and enter words or phrases like "Bath
Oil", "Soap", "Gift Basket", etc.
MAILING LISTS
We DO NOT make our customer list available to companies or individuals.
RETURNS
If you need to return something, you must contact Customer Service prior
to returning the item. Items must be returned freight prepaid and
it is recommended that you insure the returned goods.
GENERAL
Merchandise prices and specifications are subject to change without
notice.
Typographic, photographic and descriptive errors are subject to
correction.
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